If you have ordered the wrong size or colour or have had a change of mind, you may exchange your garment, but you will be charged for the shipping fees. Standard postage fees will apply to return orders. Please refer to the size charts provided for all of our apparel to avoid ordering an incorrect size. To exchange, please click HERE and fill out the form. Please print the form and include it in the return package to Mrs Jones Lingerie to be mailed to the address below. You will be responsible for the return shipping of your parcel and you will be charged for the replacement shipping.
You may not return items that have been worn or washed. All returns must have all original tags and packaging to be accepted. Items may only be returned within 14 days of receipt.
Mrs Jones Lingerie
P.O. Box 5303
Algester, QL 4115
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